When Michael takes over conflict resolution duties from HR, chaos ensues at Dunder Mifflin.
WAR
34.4
Wins Above Replacement
“Conflict Resolution” ranks #67 of 183 The Office episodes on the Humor Index, scoring 80.2 — Elite. The episode packs 42 scored jokes at 2.0 per minute, averaging 6.9 on craft and 6.7 on impact, with Michael landing the most laughs. Every joke is ranked below with its individual craft and impact scores.
Get weekly comedy rankings
Join comedy fans getting new analyses, score drops, and the funniest moments each week. Free, no spam.
Top Jokes
Jim: That actually took a while. I had to put more and more nickels into his handset, till he got used to the weight. And then I just took them all out.
Jim Character Comedy Setup/Punchline ★ Rewatch Pam: Dwight tried to kiss me. What? And I didn't tell anyone 'cause I'm not really sure how I feel about it.
Pam Cringe/Discomfort Escalation ★ Rewatch Dwight: I never smile, if I can help it. Showing one's teeth is a submission signal in primates. When someone smiles at me, all I see is a chimpanzee begging for its life.
Dwight Character Comedy Dark/Subversive ★ Rewatch Toby: Actually, I have a separate folder for complaints against Michael. This is January through March of this year.
Toby Visual Gag Deadpan/Understatement ★ Rewatch Jim: Yeah. I just moved it an inch every time he went to the bathroom. And that's how I spent my entire day, that day.
Jim Character Comedy Absurdist ★ Rewatch All Jokes — 42 analyzed
Show all ↓ Hide ↑ Kevin: No. 'Cause I'm in a band. We really rock. Yeah. I mean, it's inevitable.
Kevin Character Comedy Deadpan/Understatement ★ Rewatch Jim: She hears me arranging my social life. And we both have to hear Dwight order deer urine over the Internet.
Jim Character Comedy Observational ★ Rewatch Pam: There are a few people I decided not to invite, and that might make things kind of awkward, but it's my wedding. And I don't want anyone there who has called me a hussy.
Pam Cringe/Discomfort Character Comedy ★ Rewatch Creed: Fantastic Sams, Adult Cut Plus. Comes with a shampoo and blow-dry.
Creed Character Comedy Absurdist ★ Rewatch Photographer · Dwight: On or off? Off. Okay. Oh, what is on your face? Is that a disguise?
Dwight: Last year, I came to work with my spud gun in a duffel bag. I sat at my desk all day with a rifle that shoots potatoes at 60 pounds per square inch. Can you imagine if I was deranged?
Dwight Dark/Subversive Character Comedy ★ Rewatch Oscar: It's like child abuse! I say, if Jesus saw that, he'd freak out! He'd freak out, Toby!
Oscar Escalation Character Comedy ★ Rewatch Michael · Oscar · Angela: I forget, are you guys dating? No.
Michael: My Shaolin temple style defeats your monkey style.
Michael Wordplay/Pun Absurdist ★ Rewatch Michael: Win-win is number four. And number five is win-win-win. The important difference here is with win-win-win, we all win. Me, too. I win for having successfully mediated a conflict at work.
Michael Character Comedy Absurdist ★ Rewatch Angela: It makes me feel like the babies are the true artists, and God has a really cute sense of humor.
Angela Character Comedy Irony/Sarcasm ★ Rewatch Oscar: This is so much more offensive to me than hard-core porn.
Pam: How about Angela makes the poster into a t-shirt, which Oscar wears. That way he can never see it and whenever she looks at Oscar, she can see it.
Pam Absurdist Setup/Punchline ★ Rewatch Michael: How about Angela can keep it up on Tuesdays and Thursdays? Okay. That is called a compromise. And it is style three, and it is not ideal.
Michael: That's what she said.
Michael Running Gag Setup/Punchline Callback Toby: That box is the special file in New York.
Toby Deadpan/Understatement ★ Rewatch Michael: Creed is sick of looking at the redhead all day, and wants a seat facing the receptionist. Nice.
Michael Character Comedy Cringe/Discomfort ★ Rewatch Toby: Actually, I have a separate folder for complaints against Michael. This is January through March of this year.
Toby Visual Gag Deadpan/Understatement ★ Rewatch Michael: You already did me. That's what she said.
Michael Running Gag Setup/Punchline Callback Dwight: Wait. If someone has a problem with me, why would they withdraw it six months ago?
Dwight Reaction Beat Character Comedy ★ Rewatch Michael: What the hell! Here is a Kelly complaint. 'Ryan never returns my calls.' Join the club.
Michael Character Comedy Observational ★ Rewatch Pam: Dwight tried to kiss me. What? And I didn't tell anyone 'cause I'm not really sure how I feel about it.
Pam Cringe/Discomfort Escalation ★ Rewatch Michael: Someone complained that the men's room is whites only.
Michael Dark/Subversive Absurdist ★ Rewatch Stanley: Then why is there a picture of a white man on the door.
Stanley Deadpan/Understatement Observational ★ Rewatch Jim Deadpan/Understatement Character Comedy ★ Rewatch Creed: I sprout mung beans on damp paper towel in my desk drawer. Very nutritious, but they smell like death.
Creed Character Comedy Absurdist ★ Rewatch Michael · Kevin: Solution: Angela, you are to make sexually suggestive remarks to Kevin that will make him uncomfortable. I accept your decision.
Dwight: I never smile, if I can help it. Showing one's teeth is a submission signal in primates. When someone smiles at me, all I see is a chimpanzee begging for its life.
Dwight Character Comedy Dark/Subversive ★ Rewatch Jim: This is humongous. I am not a security threat. And my middle name is Kurt, not fart.
Jim Visual Gag Character Comedy ★ Rewatch Dwight: Four years of malfeasance unreported. This cannot stand. Either he goes or I go.
Dwight Escalation Character Comedy ★ Rewatch Michael: Cage matches? Yeah, they work. How could they not work? If they didn't work, everybody would still be in the cage.
Michael Absurdist Character Comedy ★ Rewatch Jim: Yes. 5 bucks each and it was totally worth it.
Jim Deadpan/Understatement Character Comedy ★ Rewatch Michael · reading Dwight's complaint: This morning I found a bloody glove in my desk drawer, and Jim Halpert tried to convince me I committed murder. I think he may be the real murderer.
Michael · reading Dwight's complaint: When I went to save the child, I saw Meredith on the can.
Jim: That actually took a while. I had to put more and more nickels into his handset, till he got used to the weight. And then I just took them all out.
Jim Character Comedy Setup/Punchline ★ Rewatch Jim: Yeah. I just moved it an inch every time he went to the bathroom. And that's how I spent my entire day, that day.
Jim Character Comedy Absurdist ★ Rewatch Michael: But the next day they feel great. I've never had one. They sound awful.
Jim · Dwight: I have a girlfriend. Sure you do, Dwight. Sure.
Jim Dwight Deadpan/Understatement Character Comedy ★ Rewatch Michael: One, two, three, smile. Try to smile. We resolved a lot today, everybody. Think happy thoughts.
Michael Cringe/Discomfort Irony/Sarcasm ★ Rewatch Phyllis: I'm the one who complained about you. I didn't know that Toby was going to write it down.
Michael: It was really hard getting a good picture of 15 people. He would not give me a discount, and eight tries added up.
Michael Character Comedy Visual Gag ★ Rewatch Michael: But here's the thing about cage matches, sometimes you have to open the cage. And that is something that Toby will never understand.
Michael Meta/Self-Referential Character Comedy ★ Rewatch Callback ⏩ The part you fast-forward
Our scorer flagged 17:00-18:00 as the stretch with the fewest or weakest comedic moments. Everything else lands harder.
Top Episodes — The Office